Family Education and Support Services (FESS) provides home based services to parents, including: parent education, emotional support, home management skills, resources location, parent support groups and workshops.  The program goal is to prevent child abuse and neglect.

This program is composed of a core group of experienced family support workers, case coordinators, professional counselors, trained volunteers and parent support group leaders.  The team encourages and teachs parents through role modeling and coaching to work together to enhance parenting skills and reduce parenting stress.

The Parent Aide Program, Childnet Program and Shaken Baby Prevention Program. are all included in Family Education and Support Services (FESS).